terms and conditions
By accessing our product website you onsent to these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions you may not use or access this product website. The https://trinchagro.com Website is exclusively for your personal use. You may not use this website for any commercial purpose whatsoever.
Before you place an order, please read these Terms and Conditions carefully as they contain critical information about your order and accept it.
ACCEPTANCE OF YOUR ORDER
You can place an order through our website https://trinchagro.com
Non-acceptance of an order may be a result of one of the following:
ONLINE
Shortly after you have placed an order with us, an email will be sent to you acknowledging the exact details of your order. This email is not an order confirmation or order acceptance from https://trinchagro.com . Should you not receive an acknowledgment within 1 business day, Please contact customer service by calling +91-9743403481
Acceptance of an order placed by you online and the completion of the contract between you and https://trinchagro.com will take place when your order is dispatched, unless you have cancelled the order in accordance with the order cancellation instructions set out below.
ORDER CANCELLATION
If you wish to cancel your order placed, please contact our Customer service team +91-9743403481. You could even forward your acknowledgement email to us at trinchagro@gmail.com , stating your intention to cancel the order.
It may not always be possible to stop an order from being dispatched, as we endeavor to process orders immediately. If your order has already been dispatched, we will not in a position to do cancellations.
PAYMENT METHODS
We only accept payment for orders in INR.
We accept payment by MasterCard, Visa and Visa Debit, delightfoods coupons.
We do accept payments through Paytm wallets.
If you choose to pay for an item using a payment card with a foreign currency denominated account, the account will still be taken in INR at the conversion rate applied by the relevant payment scheme at the time of processing your order.
Please note, we cannot guarantee the security of data, which you send us by email. Accordingly, please do not send us payment information using email. For details of the security measures we employ, please read our Security and Privacy policy.
Unless the information provided by you were used fraudulently or negligently by us, we will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide us when placing an order.
Please note that Satvik and Naisargika Aahara does not accept cash or cheques as payment online.
PRICING POLICY
All prices shown on the website are in INR. Prices may change and offers may be withdrawn at any time without prior notice.
Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of a product item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we may treat your order, in respect of the incorrectly priced item, as cancelled.
Satvik and Naisargika Aahara endeavors to ensure that all products offered on the website are available at the same price as it is offered on the various other market places, in case if the same items are listed by Satvik and Naisargika Aahara, however if the brand itself list the product at different price Satvik and Naisargika Aahara can’t be held responsible.
However, from time to time (particularly during Satvik and Naisargika Aahara Sale and promotional periods) we may offer additional discounts for purchases online at https://trinchagro.com that do not apply in other marketplace’s or vice versa.
PRODUCT AVAILABILITY / INFORMATION
We feature products/services on our website that have been carefully selected for an exclusive buying experience. Once a product is sold out, it will be temporally unavailable on the website and will only be available again once back in stock.
Prices of products/services may change from time to time. If items you order are out of stock, subject to a delay, or sold at a higher price than shown on your order, we will contact you at the email address or telephone number you provided when placing your order. If we are unable to contact you via telephone or email, we will cancel the part of your order that is unavailable or incorrectly priced and will continue to process the remaining items on your order (where applicable).
All products are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than the item it is replacing – substitutions will only be made with your prior consent. If a replacement item is of greater value, you will be liable to pay for the difference in product values.
IMPORTANT: Please note that during periods of significantly increased demand and lower stock availability, such as Sale, there is an increased risk of items being out of stock.
Shipping Policy : Items will be delivered to you in 2-4 days’ time. Might take extra time if the delivery is outside Bangalore location based on delivery partner. Fruits & Vegetables we harvest against the order so if you miss the cutoff time, then it will be considered for the next cycle if you are ready to wait.